Privacy policy
Updated 29 September 2026
Klaro shows as text what is being said around you. A conversation is the most personal thing that passes through us, so the main rule is this: we don’t store transcripts. Below is exactly what we know about you and why.
Who is responsible for this data
אוטורקורד, ע.מ. 321226482, אור יהודה — Autorecord, Or Yehuda, Israel. You can reach us through the form on the website — the message goes to a person, not a robot.
What we store
About you: your Google account ID, email and name — these make up your sign-in. Google tells us nothing else when you sign in: no contact list, none of your other data.
About your minutes: a ledger of credits and usage — how much was given, bought and used, and when. Your balance is the sum of this ledger.
About your settings: the language of your app (conversations are translated into it) and how you speak of yourself — as a man or as a woman (this decides the gender in translations of your words and the voice the app says them in). They live on your device, and we keep a copy: it shows us who uses Klaro and how, and helps us decide which languages to add next.
About where you are: the country our hosting determines from your connection’s address — only its code, such as IL; we don’t store the address itself. And a partner’s label, if you came through a link from a blogger or another partner — it describes the link, not you.
About your phone: the 30-minute gift is given once per device. To check this we store not the phone’s ID but an irreversible hash of it with our secret: this record can’t be used to identify the phone or to link it to your account.
On the device itself stay your conversation history, the language of the app, the chosen conversation language, whether translation is on and how you speak of yourself (we keep a copy of the app language and of how you speak of yourself — see above), the chosen microphone and your sign-in key. All of it is kept with you, not with us, and disappears when you delete the app or clear the site’s data.
What we don’t store
No audio and no transcripts. The text of a conversation lives on your device and is not sent to our server. We physically can’t read what you talked about.
Who receives the audio
Speech is recognized by Soniox, a service we stream the audio to while the microphone is on. Under their terms, with streaming recognition neither the audio nor the transcript is stored by them or used to train their models. The access key is issued for one use and lives for a minute — just enough to open one connection.
If you tap the speaker next to one of your phrases, its translation goes to Soniox as text, and Soniox returns the audio your phone plays. Only that phrase goes, and only when you tap. The key for this is a separate one: it lives for ten minutes and is issued only while you are recording.
Besides Soniox, these take part: Google — account sign-in; iCount — taking payment and emailing your receipt (the card number goes to them, not to us, and is not stored by us); Netlify — hosting the website, our database and messages from the contact form; Cloudflare — the domain’s addresses and counting visits to the website; Meta — ad measurement, described separately below; Migadu — our email. None of them receives transcripts of conversations.
The website
The klaro.life pages count visits with Cloudflare Web Analytics: no cookies and nothing that would point to you personally — only the number of visits, the country and which site you came from. The app itself has no such counter.
Advertising
We tell people about Klaro partly through Facebook ads, and ads have to be measured — otherwise money goes into a channel that brings nobody. That is why the klaro.life pages run a Meta counter (a pixel): it sets cookies and tells Meta about the page visit. It is not and will not be in the app at app.klaro.life — your conversations happen there, and a third-party script has no place on those pages.
But what advertising is for happens precisely in the app: signing in, the first recording, buying a package. Our server reports these to Meta, not a script in your browser, and it sends exactly this: the event name, the time, the purchase amount, a hash of your email (not the email itself: a one-way fingerprint by which Meta recognizes you if you have an account with them, and which can’t be reversed) and the ad click ID, if you came through an ad.
What we never send to anyone: transcripts, audio, the text of conversations, the titles or contents of recordings. Nor how many minutes you have talked.
How long it is kept
The account and the minutes ledger — for as long as you use Klaro. After the account is deleted, the name, email, Google ID and ad click ID are erased, and the ledger — together with the country, the settings and the link labels, which can no longer identify you — stays anonymized: it is needed so that the money and our accounts add up. The device hash stays too — otherwise the gift could be claimed again and again.
How to delete your account
In the app: Settings → Delete account, at the very bottom. Any remaining minutes are lost and can’t be restored. The conversation history is on your device and is deleted together with the app. If the app isn’t at hand, write to us and we’ll delete it on request.
Your rights
You can find out exactly what we store about you, correct it or ask for it to be deleted — through the form. We reply to the email you give.
Children
Klaro is not intended for children under 16, and we knowingly collect nothing about them.
If this page changes
The update date is at the top. If something important changes — for example, a new service that receives data — we’ll say so in the app rather than quietly edit a line.